Change is everywhere. Most organizations pay attention when the impacts are large and predictable, but, in reality, the size of a change is not a good determinant of its impact. Every solution will include a waterfall of changes that affect people directly and indirectly.
Planning for and facilitating these changes, starting before the initiative even begins, is foundational to our partnership. We measure change adoption and use those insights in real-time to address support needs, mitigate obstacles, and build resilience to keep the organization functioning at its highest level.